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  • What are the shipping destinations?

    Our maketplace is open worldwide. Nevertheless, as the shipping fees are directly added by our sellers it can happen that they have not been defined for a specific destination yet. If this is your case, please feel free to contact the seller by clicking i...
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  • How can I get more information about my product?

    If you think the product information is not complete enough or if you have any questions about a specific feature of a product please contact the seller. To do so, you only need to click in the right button "Contact the seller" from the product page and l...
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  • How can I place a new order?

    To place an order you will need to follow this steps: 1. Create a customer account here 2. Select the product and add it to your cart 3. Proceed with the checkout 4. Select your payment method (bank wire transfer, SEPA debit or credit card) 5. Once the pa...
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  • Can I add new products to an existing order?

    No, unfortunately once an order is sent to the seller you won't be able to add extra articles to your ongoing order. If you need to modify your order, please submit a new one.
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  • Can I request a special quotation for high quantities?

    Yes, but the final pricing will be decided by the seller. So, if you are planning to buy a high volume of devices, please contact the seller directly by login into your customer account and clicking on the button "contact the seller" in the product page o...
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  • Which frequency band should I select?

    Before purchasing an item please make sure that it is compatible with your local frequency band. You can refer to the table below:
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  • What is the backorder functionality?

    Orange allows you to place an order if the quantities you request are above the available # of units the seller set up as a stock. Upon receiving your funds, Orange will request the seller to confirm if he is able to deliver the quantities you requested a...
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  • What can I do if the item I want to order is "out of stock"?

    You can place a backorder when product is "out of stock". Please refer to "What is the backorder functionality?" for more info.
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  • Can I split my order across multiple delivery addresses?

    Unfortunately, we're not  yet able to split an order into multiple shipping destinations. If this is your case, we recommend you to place multiple orders for each address.
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