Why the seller is not replying to my messages?

150 views  April 1, 2019

Every seller is responsible for handling customer communications and to provide responses within the best time to our customers. Nevertheless, it can occur that sometimes sellers take longer to reply.

In that case, please contact our Customer Care Service at orange-customer@thingpark.com, we will be glad to help you contacting the seller and will take the necessary actions to avoid leaving other customers without response in the future.

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