What does the order statuses mean?

132 views  April 19, 2019

When you place your order, it will enter through the processing steps during fulfillment:

-Pending This means we've received your order, but we are still waiting for the payment to be collected

-Ready to be shipped The seller is preparing your order and you will be notified when your package is shipped

-Shipped The seller has shipped your parcel and added your shipment tracking number

-Delivered Your order has been delivered successfully

-Virtual PO Completed This means that you ordered a service which is not physically delivered and the service is done

-Canceled Your order has been canceled.

If you have any questions, please contact us at: orange-customer@thingpark.com, and we'll explain the state of your order.

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